Shipping policy

Shipping Policy

At Sprinkl & Co, every order is made with care and shipped as quickly as possible. Here’s everything you need to know about how your goodies make their way to you.

Processing Time

Most items are made to order.
Processing typically takes 2–5 business days before your order ships. During holidays or high‑volume seasons, processing times may be slightly longer.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and the items in your order.

Estimated delivery times (after processing):

U.S. orders: 3–7 business days
International orders: 7–21 business days (varies by country)

Please note: delivery times are estimates and may be affected by carrier delays, weather, or customs.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. Tracking updates may take 24–48 hours to appear.

Incorrect Addresses

Please double‑check your shipping address at checkout.
If an address is entered incorrectly and the package is returned or lost, we’re unable to replace it for free. If you catch the mistake quickly, email us within 2 hours of ordering and we’ll update it if production hasn’t started.

Lost or Missing Packages

If your package is marked “delivered” but you can’t find it:

Check with neighbors or your building office
Look around porches, mailrooms, or alternate delivery spots
Contact your local post office for details

If it still doesn’t turn up, reach out — we’ll help you figure out next steps.

International Customs & Fees

International customers are responsible for any customs fees, duties, or taxes required by their country. These are not included in the purchase price.